Contact Information

We’d love to hear from you.

For questions about an order, our jewellery, delivery, returns or product care, please contact us using the details below.

Customer Care

Email: hello@atelierafterhours.com

We aim to respond to all enquiries within two working days, Monday to Friday, excluding UK bank holidays.

When contacting us about an existing order, please include your order number so we can assist you as quickly as possible.

Returns

Please contact us before returning an item.

Once your return has been approved, we will provide you with a Royal Mail tracked return label or QR code.

Items sent to us without prior authorisation may take longer to process.

For full information, please see our Returns Policy.

Product Safety Enquiries

For questions or concerns relating to product materials, safety or traceability, please contact:

Email: hello@atelierafterhours.com

Please include the product name, order number and photographs where relevant.

Business Information

Atelier Afterhours

Business correspondence address
504 Clive Court, Maida Vale, London, W9 1SG

Email
hello@atelierafterhours.com

We aim to respond within two working days, Monday to Friday, excluding UK bank holidays.